# Contact

Get in touch with the Turbo Store team. We are here to help with any questions about our products, orders, or anything else.

_Get in Touch_

## We'd Love to Hear From You

Have a question, feedback, or just want to say hello? Our team is here to help and typically responds within 24 hours.

- [Email Us](mailto:hello@turbostore.com)
- [Browse FAQ](https://turbo-start-shopify-web.vercel.app/#faq)

_Support_

## How Can We Help?

### Email Support

Drop us a line at hello@turbostore.com and we'll get back to you within one business day.

### Business Hours

Monday through Friday, 9 AM – 6 PM EST. We're closed on major holidays but still monitoring for urgent requests.

### Live Chat

Chat with us in real time during business hours using the widget in the bottom-right corner of your screen.

## Frequently Asked Questions

### How long does shipping take?

Standard shipping typically takes 5–7 business days within the continental US. Expedited options (2-day and overnight) are available at checkout. International orders usually arrive within 10–14 business days depending on your location and customs processing.

### What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. To start a return, email us at support@turbostore.com with your order number and we'll send you a prepaid return label. Refunds are processed within 5 business days of receiving the item.

### How can I track my order?

Once your order ships, you'll receive an email with a tracking number and a link to follow your package in real time. You can also log into your account and view tracking details under Order History.

### Do you offer wholesale or bulk pricing?

Yes! We work with retailers, designers, and corporate buyers. For wholesale inquiries, reach out to hello@turbostore.com with details about your business and the products you're interested in. We'll get back to you within 48 hours with pricing and minimum order information.